About Us
Why Choose Us?
We are an AHS approved agency for the Client Directed Home Care Invoicing Program.
It takes a very special kind of person to be a Serving Hands caregiver. Compassionate, nurturing, sincere, and conscientious: these are just some of the qualities we insist that our caregivers possess. We care about the quality of our caregivers because you care enough to invite us to be part of your life, and into your home, sharing the life experiences that make your family and situation unique. That’s a trust we don’t take lightly.
Most people prefer to stay in their home amidst familiar and comfortable surroundings as long as safely possible. We provide home care services wherever home is – a personal residence, a hospital, a nursing home, assisted living facility or retirement community. Providing compassionate, personal service to help you or a loved one maintain independence, dignity and quality of life is our priority.
Read the kind words from previous clients. Our testimonials help families discover how dedicated we are to customer satisfaction.
Considering home care in the Parkland County area? Learn how we can help your aging loved one live their best life in the safety of their home.
Letter From the Owners
We have been where you are and this is one of the main reasons we chose to be in this business. After assisting our parents and in-laws, we understand the challenges, fears and needs of today’s aging population and their families and we want to make a difference for them and our community.
We know your first priority is finding a home care provider you can rely on and trust to care for your family just as you would yourself. That has been our inspiration, to care for your loved ones as we would our own and make sure our clients get exceptional care.
Whether it is personal care, daily tasks, companionship, transportation, or simply to learn how to use technology and keep connected to grandkids through smart phones, Facebook or skyping/facetime, with any of our extensive services, our focus is quality of life, safety, and building relationships.
Allen & Tamra Thiessen
Mission Statement
Our mission is to help seniors remain in their own home as long as possible and be independent. We seek to improve the quality of senior life through providing high quality dependable, caring, compassionate and affordable service. Client’s individual needs are carefully assessed, understood and met through our trustworthy and compassionate caregivers. We further commit to assist the families of seniors, as they continue to maintain their family responsibilities while caring for elder parents or relatives.
Our Values
Our mission and vision will be achieved through the daily application of our core values, which include:
keeping our client’s health, quality of life and well-being central in the design and delivery of services;
treating and interacting with our clients with respect, dignity, compassion, empathy, honesty, and integrity while recognizing and maintaining confidentiality of client information;
recruiting, training and retaining competent staff;
valuing, supporting, and appreciating our staff who are our greatest asset;
developing and maintaining positive relationships with the community, including local Home Care and Health Care personnel/organizations;
conducting our business in an accountable and responsible manner;
applying continuous quality improvement measures throughout Serving Hands Senior Care.
Our Vision
To be known and valued for providing a high standard of in-home care services.
To be the provider of choice in our community.
To be the employer of choice in our community.
Serving Hands Senior Care provides 24-hour home care and compassionate caregivers so you have the peace of mind knowing your loved ones are covered. We are an AHS approved vendor for the Client Directed Home Care Invoicing Program.
